Red Cape Service from Taylor Products
Taylor Products Red Cape Service reflects our hands on attitude and proactive connection with our customers. The goal of Taylor Products service is to “exceed the customers’ expectations.”
Our investments in the service department include:
- 26 Factory trained service technicians
- Central dispatching
- Telephone Trouble shooting
- 22 Fully stocked service vehicles
- Technicians are refrigeration and AVO qualified
- Fully insured
- The most up to date computer support systems
- 7 day a week service
- Weekend and after hours dispatching
- Two offices both with full training facility’s
- Continuous technician training throughout the year
- Immediate communications with technicians through Blackberry technology
- SPM – Service Performance Measurement – Factory Program tracking response times
One of the most important parts of sales is the support from service. Providing “ Best in Class Service” since 1982.
Invincible Equipment - Extraordinary People - Powerful Programs - Unstoppable Support